Who we are
Our website address is: https://www.rajraniphotography.com.au. We are a local small photography business in Adelaide CBD.
What personal data we collect and why we collect it
When visitors book through our website, or through our sister company either over the phone or via facebook, text or email or if you make a payment via our square terminal or via bank transfer or paying the invoice you are automatically agreeing to the following terms and conditions (these terms have been linked on the paid advert or giveaway you entered, they are also listed on our website and we trust people read our terms before making a booking with us either via an advert, giveaway or through social media messenger or over the phone.)
* I understand I will see all my photos via an online gallery and be given a 48 hour time frame to consider package options and place my order via the gallery
* I understand I am responsible for the payment of packages or a deposit towards my package upon booking
* I understand that Raj and Rani Photography requires a minimum spend of $120 not including any booking fee you’ve already made.
* I understand my booking fee is non refundable. This was included in the terms and conditions for the advert or giveaway or special offer I booked through.
* I understand that if I need to reschedule my appointment to a different date, the session fee can be transferrable as long as the reschedule request is made at least 7 days before the original booking date. In the event of a no-show or cancellation without a re-booking a $99 administration fee will be charged. The fee will also apply for failing to reschedule appointment prior to 7 days before your booking, therefore any last minute cancelations outside of this window will also incur the $99 fee, however this can be credited towards your minimum spend when you do reschedule. I am aware that if I do reschedule, I will need to do so within three weeks from the original booking date, if I’m unable the reschedule in this time frame, the $99 fee will apply even if notice was given 7 days prior to the original booking date.
* I understand that if I cancel my session altogether I will loose my booking fee and be required to pay an additional $120 administration fee.
Media, Images and Model Release
These T&C’s serve as a model release giving the Photographer the irrevocable right to use the photographs in all forms and in all media and in all manners, without any restriction as to changes or alterations, for advertising, trade, promotion, exhibition, or any other lawful purposes. The Photographer can grant use of the images to third parties and all compensation for use and credit for the images remain the property of Raj and Rani and our sister company PPP. Client waives any right to inspect or approve the photograph(s), finished version(s) incorporating the photograph(s), or the use to which it may be applied, including written copy that may be created and appear in connection therewith. This release is binding on the Client, their legal representatives, heirs, and assigns.
No Refunds
All purchases through Raj and Rani Photography or our sister company PPP, PayRight, Ezy Pay or any agreed method of payment is final, a collection cannot be altered to a lesser value, only a greater value. There are absolutely no refunds or downgrades on any collection of purchase. Our sales are final and orders go to production the same day as your order is put through our system. If you choose to avoid payments through any of these methods agreed upon, late fees will be incurred. Along with if work has already been completed on package products including, but not limited to, edited files, prints, and you have avoided payment, this will also be invoiced at our hourly rate of $200 per hour spent. This also means that there are no cancelations of payment plans. If all fee’s are not paid within (7) days of of us warning you on two or more occasions to pay your payment plan agreement, or if you simply refuse to pay your collection off, legal action will be stringently pursued against you for breach of this legally binding contract. (These terms apply for all our general sales, and for any bookings made of your own accord and are not limited to gift vouchers or gifted credit purchases only, these terms apply for every sale put through our system)
Deposits made on collections or any purchase by any form of payment are non refundable.
Thank you for understanding all our terms and conditions and we can’t wait to work with you.